Privacy Policy

Last updated: August 21, 2025


At Mielle, we value and respect your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you visit or make a purchase from www.eleevenbrand.com.

 

1. Information We Collect

  • Device Information: such as IP address, browser type, time zone, and pages viewed.

  • Order Information: such as your name, billing and shipping address, email, phone number, and payment details.

  • Cookies & Tracking: we use cookies and similar technologies to improve site functionality, enhance your shopping experience, and deliver relevant content.

 

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders.

  • Provide responsive customer support.

  • Communicate updates about your purchases.

  • Offer personalized promotions and relevant marketing through email or online ads.

 

3. How We Share Information

We share personal data only with trusted service providers essential to our business, including:

  • Our store platform and payment partners (e.g., Shopify, Stripe, PayPal).

  • Logistics and fulfillment providers.

  • Analytics and marketing partners, strictly limited to supporting essential operations and improving user experience.

We do not sell your personal data.

 

4. Your Privacy Rights (CCPA/CPRA, GDPR)

Depending on your place of residence, you may have the right to:

  • Request access to the personal data we hold about you.

  • Request deletion of your personal data.

  • Opt out of the sale or sharing of your personal data.

To exercise these rights, please contact us at contact@eleevenbrand.com.

If you visit our website with the Global Privacy Control (GPC) signal enabled, we will treat this as a request to opt out of any activity that may be considered a “sale” or “sharing” of personal information, or targeted advertising, for the device and browser you used to access our site.

 

5. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes described in this Policy, or as required by applicable law.

6. Data Security

We apply technical and organizational measures to protect your personal information against unauthorized access, misuse, or disclosure.

 

7. Changes to This Policy

We may update this Privacy Policy periodically. The most recent version will always be available on this page.